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Customer Service
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We value your feedback and are happy to assist with any queries.
You should receive a response from a member of our team within 72 hours days.
If your question or concern is urgent, please call us at 0800 088 4167 and we will be happy to assist you.
Consumer Care Centre - 0808 281 0234
Monday to Thursday - 9am - 6pm, Friday 9am - 4.30pm. Saturday 9am - 5pm. Closed bank holidays.
Online Customer Services - 0800 088 4167
Monday - Thursday 8am - 7pm, Friday 8am - 5.30pm, Saturday 9am - 6pm and Sunday 10am - 4pm. Closed bank holidays.
Head Office - 0370 034 6700
Monday - Thursday 8.30am - 6pm, Friday 8.30am - 4.30pm. Closed weekends and closed bank holidays.
Mail Order - 0800 088 4169
Monday - Thursday 8am - 7pm, Friday 8am - 5.30pm, Saturday 9am - 6pm and Sunday 10am - 4pm. Closed bank holidays.
Gift Card Enquiries - 08081 782062
Monday - Friday 9am - 5pm. Closed weekends and bank holidays.
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We value your feedback and are happy to assist with any queries.
You should receive a response from a member of our team within 72 hours days.
If your question or concern is urgent, please call us at 0800 088 4167 and we will be happy to assist you.
Consumer Care Centre - 0808 281 0234
Monday to Thursday - 9am - 6pm, Friday 9am - 4.30pm. Saturday 9am - 5pm. Closed bank holidays.
Online Customer Services - 0800 088 4167
Monday - Thursday 8am - 7pm, Friday 8am - 5.30pm, Saturday 9am - 6pm and Sunday 10am - 4pm. Closed bank holidays.
Head Office - 0370 034 6700
Monday - Thursday 8.30am - 6pm, Friday 8.30am - 4.30pm. Closed weekends and closed bank holidays.
Mail Order - 0800 088 4169
Monday - Thursday 8am - 7pm, Friday 8am - 5.30pm, Saturday 9am - 6pm and Sunday 10am - 4pm. Closed bank holidays.
Gift Card Enquiries - 08081 782062
Monday - Friday 9am - 5pm. Closed weekends and bank holidays.
* Fields are required
How we use your data?
The above information is necessary to process your request (except as otherwise indicated) and respond to your queries. This information will be recorded and forwarded to Bumble and Bumble, a trading company of Estée Lauder Cosmetics Limited services in charge of handling users’ requests. In accordance with applicable law, you have the right to request and, if applicable, obtain, free of charge, in particular, access to and rectification or erasure of your personal data and to object to the processing of your personal data. If you wish to exercise these rights, please contact us at infobu@bumbleandbumble.co.uk. For more information on Bumble and Bumble, a trading company of Estée Lauder Cosmetics Limited privacy practices and your rights, please see our Privacy Policy.